The Love Bus is here!

Seattle Union Gospel Mission Love Bus
SUGM Search and Rescue bus

One very cold night in January 2019, my best friend, Jenn, and I headed down to 3rd Ave in Seattle to participate in the Search and Rescue efforts with the Seattle Union Gospel Mission. We arrived at 7pm to be briefed on the efforts for the night and be divided into three teams being deployed to different parts of the city. Our mission was simple: to let the forgotten, overlooked and disregarded know that there are people in their community who care for them.

Jenn and I didn’t know what we were getting ourselves into that night, we both just felt a tug on our hearts to reach out to those we pass on our daily commute. We wanted to connect – to offer help and support to the faceless. As we entered each encampment area, some of us set up shop by opening up the van, prepping the food and blankets we had brought for distribution to those who came out to see us. A small group of others walked the streets, announcing loudly that we were here with food, hot cocoa and blankets for anyone interested in saying hello. Slowly, one by one, people started to emerge from tents and RVs, makeshift shelters and shadows. Each person was greeted with a warm hello and a handshake; regulars a hug and friendly smile. We passed out clothes to those who requested it, scarves, mittens and hats. We handed out sandwiches and hot cocoa; dog food to four-legged friends protecting our two-legged friends on the streets. We laughed and in addition to offering necessities, also offered a warm bed to sleep in for those interested in a different life.

“Babe, hurry up, the Love Bus is here!

client of the Seattle Union Gospel Mission

We entered our last and, quite honestly, scary-looking RV encampment nestled behind warehouses under the West Seattle Bridge toward the end of our four-hour shift. I volunteered to walk the area with a buddy to knock on doors and let people know we had arrived. As we announced our arrival, weaving our way through the dark neighborhood that rainy night, out of the shadows I heard a woman’s voice announce to her partner “babe, hurry up, the Love Bus is here!” Tears of both pride and hope filled my eyes as I realized how impactful our gesture of grace was to this community of people. That to this community, we were Love arriving.

We were Love arriving.

I often wonder why we so readily dismiss the homeless. Why is it so easy to walk by the disenfranchised, the sick, the hurting? Is it because we believed the hype about those in need…that somehow they are just lazy or addicts or trying to scam the system? That they’re homeless because they messed up somehow and “deserve” what they get?

We used to be a country of people who cared for each other, took care of the sick and broken, had empathy for those down on their luck. I would like to think we can become that again. And if you don’t know where to start, may I suggest reaching out to the Seattle Union Gospel Mission? There you can see the power of empathy and kindness and realize that you can make a difference…one Love bus at a time.

To learn more about the Seattle Union Gospel Mission and the many programs they offer to help the homeless find a new path forward, visit their website at ugm.org.

Polishing the craft, a personal essay

I’ve always loved a good story.

As a child, I would spend hours writing fictional stories, creating plays on my front lawn for my neighbors to watch, and composing new commercial jingles at the dinner table.  During my first two years of college, I competed in public speaking – specifically Readers Theater – where I learned to animate stories through voice intonation, visual focus and minimal body movement.  In my mid-twenties, I had the opportunity to produce and star in a winter sports segment airing weekly on Fox Sports NW; to share my passion for winter sports through related stories.

As a career marketer, I’ve had myriad opportunities to create corporate positioning, messaging and brand stories; produce videos and case studies, write advertisements and web content.  I’ve spent over twenty years helping others create authentic stories that connect with their audiences, resonate in meaningful ways, and, if all goes well, motivate those audiences to take favorable action.  At the heart of everything I’ve been passionate about throughout my life is connecting with others through story because I’ve learned that a good story is the only thing worth remembering.

When my son was an infant, I decided it was time to formally learn how to be a better communicator and leader; to put a bit of polish on a craft I’d been pursuing for decades.  For me, the benefits to joining the Communication and Leadership master’s degree program at Gonzaga University had nothing to do with getting a promotion or the potential to earn more because of the degree.  No. To me, the benefit of pursuing higher education has everything to do with expanding one’s perspective, increasing one’s knowledge, and refining one’s ability for the sake of nothing less than personal growth.

And boy have I grown!  I took a five-year hiatus from this program.  An illness led me to withdraw from the program, and then the busyness of life kept me from returning.  It wasn’t until the small software company where I worked was acquired by Microsoft that I finally felt I had the right resources in place to return to Gonzaga and the program I started years ago.  The growth I have experienced in those five years though – wow!  Between learning to be a mother and learning to be a C-suite executive, the challenges and growth opportunities have not stopped.

I’ve worked harder than I ever have in my life, realizing that trying to have it all means having to give life my all.  I’ve learned to be more patient and direct, more forgiving and assertive, more loving and firm.  I’ve learned to prioritize and plan, budget and invest, laugh and let go.  The time spent away from my education taught me how to re-engage in this program in a more balanced way.

Every experience since starting this program has given me the ability to extract real-life application from the teachings.  The ethical leadership curriculum, for example, applied to my peers throughout the acquisition experience – in fact, I think every paper I wrote for that class told a piece of the acquisition story through a leadership lens!  This Content Creation and Strategy class manifests my favorite work tasks into one course:  story-telling, public speaking, digital media, video production, etc.  Every class, every lesson, every experience in this program has expanded my way of thinking and doing, enabling me to be a better contributor, mentor, and servant-leader.

What’s more, the curriculum in the Communication and Leadership program at Gonzaga has helped me be a better, kinder, more patient person.  Interacting with classmates with different belief systems and from different backgrounds has softened my judgment and helped me to listen more than I speak.  I feel like I’m a better mother, partner, friend and leader because of this education.

While I suppose many people pursue advanced degrees to advance their careers, I’ve chosen to pursue this degree to advance my life, wholly.  I want my story to be one that continues to be rewritten chapter after chapter, with every class helping me edit, develop, and pivot the narrative so it becomes rich and compelling.  While I have just three classes and my capstone until graduation, I’ve been dreaming of continuing down this academic path beyond that to see where it leads.  Maybe it will end with a few more letters after my name or a published book or a new career.  Who knows?  All I do know is this education is additive to all aspects of my life and is helping add color to this chapter of my story.

The rest is to be continued…

Use all the soaps

My partner and I were on holiday in London during Thanksgiving week, 2018.  The hotel where we stayed was incredibly charming and homey, and provided full-size shampoos, conditioners, shower gels and body washes:  ten to choose from in all.  As we were getting ready to stroll the city on day one, Pete took an unusually long shower.  When he emerged from the steamy bathroom, I asked what took so long and he quickly replied:

“I had to use all the soaps.”

As Pete and I wandered our way through the rainy city, “use all the soaps” ran through my head over and over as I realized what a great metaphor it was for how I want to live.  I’ve been blessed with so many talents, skills and gifts that could serve a great purpose in this world, and like Pete using all the soaps in the bathroom, I want to use them all.

In addition to the usual attributes most people associate with gifts or blessings – financial stability, health, friends and family, etc. – I include other, sometimes less conventional things as blessings such as curiosity, determination, intelligence, kindness, generosity, fearlessness, physicality – essentially the things that make me uniquely me.  Every experience and relationship, characteristic and attribute are all soaps on my shelf just waiting to be chosen, engaged and exhausted to make life more beautiful.

Unfortunately, we often find ourselves asking for a new or different kind of soap before using what we have been given, often overlooking the variety we already have to choose from.  We focus on what’s easiest to grab or the one that others acknowledge us for – or worse, we go out and buy a new bottle before using up what we’ve already got.  We tend to leave the other bottles on the shelf to collect that weird, sticky dust one finds in damp locations.

But what would happen if instead of reaching for the same bottle daily, we reached passed it and grabbed one of the bottles collecting dust?  Or instead of relying exclusively on intelligence we opted to reach for our ability to build relationships?  What if instead of trying yet another new hobby, we went back to that instrument we learned as a kid and dusted off that talent?  Better yet, what if we acknowledge the myriad ways we’re inherently gifted and figure out how to use them all at once to be completely who we are meant to be in this world?

How would it feel to start each day choosing to use all our soaps?  What difference could we make?  Would we finally feel like we’ve found our purpose?  Or could we simply go to bed at night with the sense of accomplishment and quiet confidence that comes from knowing we gave the day everything we had to give?

Choosing to use all the soaps takes a great amount of self-awareness, humility and gratitude.  It also takes courage.  It’s not easy to leverage dusty, old talents and unused skills.  It takes a great deal of effort to squeeze that last bit of soap out of the bottom of a bottle and hope that it makes an impact.  But honestly, when I reflect on the abundance in my life, I simply can’t imagine asking for more before I use everything I’ve got.  It just feels greedy, ungrateful and a bit arrogant.  

So this year, I’ve committed to being more aware of what I have and ensuring as much as possible, whenever possible, that I use every last soap.  Because the good Lord knows I want more!